Refund policy
Refund Policy
Last Updated: June 2026
At Eveningfy, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Return Eligibility
We accept returns for both defective and non-defective products.
To be eligible for a return:
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The item must be returned within 30 days of delivery.
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The item must be unused, unworn, unwashed, and in its original condition.
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All original tags and packaging must be included.
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Proof of purchase is required.
Non-Returnable Items
The following items cannot be returned:
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Gift cards
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Final sale items
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Personalized or customized products
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Items damaged through misuse or improper care
Return Process
To request a return, please contact us at:
Email: info@eveningfy.com
Our customer service team will provide return instructions and return authorization.
Please do not send products back without prior approval.
Return Shipping Costs
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If the item is defective, damaged, or incorrect, Eveningfy will cover the return shipping costs.
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For all other returns, customers are responsible for return shipping fees.
Refunds
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
Approved refunds will be issued to the original payment method within 10 business days.
Processing times may vary depending on your financial institution.
Exchanges
If you need a different size or replacement item, please contact our customer support team.
Contact Information
Email: info@eveningfy.com
Phone: +1 343-769-2346
Business Hours:
Monday – Friday, 9:00 AM – 6:00 PM